Every DM answered. Still unmistakably you.
Respond to social DMs with a configurable AI agent that uses your brand guidance, supports human approval, and escalates sensitive conversations.
Autonomy with a hand on the wheel
Set the agent's personality, languages, knowledge, blocked topics, and per-platform response mode. Choose automatic replies or drafts that your team approves before sending.
Answers grounded in your business
Build a knowledge base from text, FAQs, documents, and approved website content so recurring questions receive relevant, consistent answers.
Human judgment when it matters
Outside-knowledge and sensitive conversations can be declined or escalated to a person, while AI-handled threads remain visible in the unified inbox.
Take manual control of any chat
Pause the AI agent for one person, reply manually for as long as needed, and resume automatic or approval-mode handling when your team is ready.
Choose the right response quality
Select Everyday for fast, efficient replies, Advanced for more nuanced conversations, or Premium for the highest-quality configured model. The modes consume one, two, or four message credits per reply.