Every client. One workspace. Zero chaos.
Manage every client brand from a single login — separate brand kits, separate calendars, separate reports — while your team works ten times faster with AI.
ChaCha helps agencies manage multiple client brands from one platform. Each client gets its own brand kit, content calendar, and analytics, while the agency team shares one workflow: AI-drafted content, versioned approvals, scheduled publishing across six social networks, and client-ready PDF reports with AI strategy summaries.
The agency problems ChaCha solves
Agencies live and die by throughput. ChaCha removes the friction between winning a client and shipping their content.
- Client switching costs — Multiple brand kits keep each client's logos, colors, and voice separate. Switch brands in one click without logging out or mixing assets.
- Approval ping-pong — Drafts carry automatic version history and shareable edit access, so client feedback lands in the draft — not in a forwarded email thread.
- Month-end reporting crunch — Generate branded PDF reports per client with AI-written performance summaries. What took a day now takes minutes.
Built to run a book of clients
Everything an agency needs to onboard, serve, and retain clients — under one subscription.
- Multiple brand kits — Keep every client's identity — logos, palettes, boilerplate — in its own kit. Plan tiers scale from 3 to 25 brands.
- Per-client calendars — Each brand gets its own content calendar with multi-timezone scheduling, so a New York client and a London client both post at 9 AM local.
- AI strategy hub — Generate data-driven strategies per client using real trends and their historical performance — then draft the campaign from the strategy.
- White-label PDF reports — Client-ready reports with overview metrics, post analysis, share of voice, and an AI-written executive summary.
- PR & influencer outreach — AI journalist discovery, personalized pitch generation, and influencer campaign briefs — services you can upsell tomorrow.
- Team seats that scale — Per-seat Teams billing means you pay for the people you have, not the tier above it. Add seats as you win clients.
From signed contract to shipped content
- Create the client's brand kit — Drop in their logo, colors, and boilerplate. Every AI generation and template respects it from day one.
- Connect their channels — Link the client's social accounts and let ChaCha pull in their performance history for smarter AI suggestions.
- Ship and report — Schedule the month, monitor mentions, and send a branded PDF report the client actually reads.
Frequently asked questions
Can I manage multiple clients in ChaCha?
Yes. ChaCha supports multiple brand kits per account — from 3 brands on Starter up to 25 on Enterprise. Each client keeps its own logos, colors, boilerplate, calendar, and analytics, and you switch between them in one click.
How do client approvals work?
Share any draft with read or edit permissions. Every save creates an automatic version, so you can review changes and restore any previous state. Feedback lives in the draft instead of scattered email threads.
Can I send clients white-label reports?
ChaCha's report builder exports branded PDF reports with overview metrics, post-level analysis, competitor share of voice, earned media value, and an AI-written strategy summary you can hand straight to the client.
How does agency pricing work?
The Teams tier uses base-plus-seat pricing: a base subscription includes five seats, and additional seats are billed per seat per month. Brand kit limits scale with plan tier, so you only upgrade when your book of clients grows.
Does ChaCha help with services beyond social media?
Yes. ChaCha includes PR tools (AI journalist discovery, press release builder, pitch generation), influencer campaign management, email newsletters with A/B testing, and brand monitoring — all services agencies can offer without new software.