Work together, publish as one.
Drafts with version history, role-based permissions, shared calendars, and one inbox for every platform — collaboration is built into ChaCha's core, not bolted on.
ChaCha's collaboration tools include a shared drag-and-drop content calendar, draft sharing with read/edit permissions and automatic version history, role-based access control (admin, manager, editor, viewer), a unified AI-triaged social inbox, and per-seat team billing — everything a marketing team needs to produce content together without collisions.
Collaboration without the collisions
Shared logins and forwarded screenshots don't scale. ChaCha gives every teammate their own seat, their own role, and one shared source of truth.
- "Who changed this?" — Automatic version history on every draft save answers it instantly — and restores any version in one click.
- Too many cooks — Four roles — admin, manager, editor, viewer — mean interns can draft without being able to publish, and clients can view without touching anything.
- Fragmented conversations — The unified social inbox pulls DMs and comments from every platform into one queue, AI-classified by intent with draft replies ready.
The collaboration toolkit
Five capabilities that turn individual marketers into a coordinated team.
- Draft sharing & versions — Share any draft with read or edit access. Every save snapshots a version you can compare and restore.
- Role-based permissions — Admin, manager, editor, and viewer roles enforced across every feature — publishing, analytics, billing, and settings.
- Shared content calendar — One drag-and-drop calendar for the whole team, with multi-timezone scheduling and per-post status at a glance.
- Unified social inbox — Every DM and comment from every connected platform, triaged by AI into leads, support, and spam — with reply drafts.
- Team seats & invites — Invite teammates by email, assign roles on arrival, and scale seats with per-seat billing on the Teams plan.
- AI that briefs the team — AI strategies, reports, and content suggestions are shared artifacts — everyone works from the same plan.
How teams collaborate in ChaCha
- Draft together — An editor drafts the post, shares it with the manager for edit access, and every change is versioned automatically.
- Approve & schedule — The manager reviews, tweaks, and drops it on the shared calendar — scheduled across timezones if needed.
- Respond as one — When engagement rolls in, the unified inbox routes conversations to the team with AI-drafted replies.
Frequently asked questions
What collaboration features does ChaCha have?
ChaCha includes draft sharing with read/edit permissions, automatic version history with one-click restore, role-based access control with four roles, a shared drag-and-drop content calendar, a unified AI-triaged social inbox, and team seat management with per-seat billing.
How does version history work?
Every time a draft is saved, ChaCha snapshots a version automatically. Teammates can review the history, see what changed, and restore any previous version in one click — no manual saving required.
Can I control what each teammate can do?
Yes. ChaCha ships with four roles: admins control everything including billing, managers approve and publish, editors create and edit content, and viewers get read-only access to calendars and reports.
How do teammates get added to a workspace?
Admins send email invites from the Teams page and assign a role at invite time. On the Teams plan, seats beyond the included five are billed per seat, and pending invites count toward seat usage so there are no surprises.
Does the social inbox support teamwork?
Yes. All DMs and comments from connected platforms land in one shared inbox. AI classifies each conversation by intent (lead, support, spam) and drafts a reply, so any teammate can pick up any conversation with full context.